As an Emirates Skywards member, you can also enjoy the following unique benefits:
|Complimentary Upgrade*||n/a||n/a||n/a||Upgrade to next|
room category 1
|Late Check-Out Facility||n/a||n/a||1:00pm||1:00pm|
|Spa Discount**||n/a||n/a||50% discount on|
2nd spa treatment
|50% discount on|
2nd spa treatment
Members are required to present a valid Emirates Skywards membership card at point of purchase to receive benefits and/or discounts.* Upgrade to next room category is subject to availability at the time of check-in1. Book a Palm Manor Premier Room and receive complimentary upgrade to a Palm Beach Premier Room. Book a Palm Manor Executive Suite and receive complimentary upgrade to a Palm Beach Executive Suite.** Spa discounts apply to selected treatments only
Emirates Skywards and One&Only The Palm, DubaiProgramme Terms & ConditionsAccumulation of Emirates Skywards Miles at One&Only The Palm, Dubai
Emirates Skywards Miles are the reward currency of the Emirates Skywards Frequent Flyer Programme.
Emirates Skywards Miles can be earned by Members, staying at One&Only The Palm, on accommodation, food and beverage and other eligible transactions as specified by Kerzner International.
A member must be staying in the hotel to earn Emirates Skywards Miles.
|Eligible to Earn Skywards Miles during an accommodation stay||Not Eligible to Earn Skywards Miles|
|Room Rates||Best available rates via One&Only The Palm Website, or booked through One&Only The Palm Reservations office directly|
Reservations made via a Travel Agent or individual Wholesale/Tour Operator these packages are not considered eligible.
Other non–eligible rates are defined as any Discounted special rates, airline crew rates, travel industry employee rates, group bookings, Conference and Incentives events, Government, Discounted Long stays, Banquets, Club Membership fees, Gift Vouchers, One&Only Resorts - Employee rates, Barter, and Complimentary
|Incidental Charges||Food, beverages, telephone calls, laundry charges and spa spends when charged to room bill||Visit visas, paid out charges, authority fees, service charges, medical fees, conference and banqueting functions|
The number of Emirates Skywards Miles awarded is based upon the room type booked and paid for, even if a different room type is provided. A Member staying at One&Only The Palm will receive 3 Emirates Skywards Miles for each $1US spent on eligible transactions for stays through 31 March 2014. Emirates Skywards Members who have not paid the eligible rate will not earn Miles on the room tariff, however, will still earn Miles (1 Emirates Skywards Mile per $1US spent) on eligible incidentals charged to the hotel bill.
Emirates Skywards Miles can be earned by the Member on additional rooms booked if (i) the Member is staying at One&Only The Palm at the same time; and (ii) all rooms are reserved and registered in the Member's name; and (iii) the Member pays for all rooms. Benefits for Emirates Skywards Members are applicable to the guest room accommodating the Member only.
Emirates Skywards Miles are earned on the net amount excluding authority fees and applicable service charges and after any discount has been applied to the bill.
Members must present a valid Emirates Skywards Card at the time of check-in to earn Emirates Skywards Miles.
Emirates Skywards Miles will be credited to the Member's Account only after payment in full is made for the qualifying stay.
Receipts should be retained as proof of spend until Emirates Skywards Miles appear on the Member's statement. Receipts must be presented for a retroactive claim.
If the Member wishes to claim an adjustment to the number of Emirates Skywards Miles awarded or, a retroactive claim, the Member must do so within six months of the date of transaction, by sending written details to the Emirates Skywards office, with a copy of the bill, if available, for which the Member did not receive the correct number of Emirates Skywards Miles.
Emirates Skywards Members may not earn miles or points with any other frequent flyer or loyalty scheme for the same stay. Emirates Skywards Miles may not be combined with or transferred to any other loyalty scheme.
Emirates Skywards Miles are awarded at a rate of 3 points per $1US on all One&Only The Palm Eligible room spend and 1 point per $1US on eligible incidentals charged to the hotel bill until 31 March 2014. Calculations are made from AED (Arab Emirate Dirham) into USD (United States Dollar) at the prevailing exchange rate.
Should a Emirates Skywards Member avail of a benefit which is not included in their membership tier privileges, charges shall be applied to the guest bill for settlement.
One&Only The Palm reserves the right to change these terms and conditions, along with the available benefits structure at any time, with no advance notice.
Emirates Skywards and One&Only The Palm, Dubai
Additional Programme Benefits – Valid through 31 March 2014
Tier Benefits for Emirates Skywards Members Staying at One&Only The Palm
|Platinum||Complimentary room upgrade to the next room category, subject to availability|
When staying at One&Only The Palm, Platinum Members will receive a complimentary room upgrade to the next room category. See below applicable room categories at One&Only The Palm. All upgrades are subject to availability.
- Book a Palm Manor Premier Room and receive complimentary upgrade to a Palm Beach Premier Room
- Book a Palm Manor Executive Suite and receive complimentary upgrade to a Palm Beach Executive Suite
|Late Check-Out Facility|
Late check-out is guaranteed for Gold and Platinum Members. The Member must state that they wish to avail of the late check–out benefit 24 hours in advance of the check–out date. This benefit is only applicable to the Emirates Skywards Member's room irrespective of the number of rooms booked.
|Gold ||50% discount on 2nd spa treatment|
|Platinum||50% discount on 2nd spa treatment|
When booking two spa treatments at One&Only The Palm, Gold and Platinum Members will receive 50% discount on the 2nd spa treatment. This is applicable on selected spa treatments at One&Only The Palm.